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Loyalty Program

  • Terms of use for the LAIKS loyalty card

    Discount system for LAIKS loyalty card holders:

    300.00 EUR - 1499.99 EUR - 5% discount,

    1500.00 EUR – 3999.99 EUR – 7% discount,

    4000.00 EUR – 7999.99 EUR – 10% discount,

    8000.00 EUR – 11999.99 EUR – 15% discount,

    12000.00 EUR – and above 20% discount.

     

    1. The LAIKS Loyalty Programme or Bonus Programme is a system created by LAIKS, according to which Bonus Programme participants are entitled to receive discounts when making purchases in all LAIKS stores, in accordance with the rules.

    2. Participant – a Bonus Programme participant is a legally capable individual or representative of a legal entity registered in the Bonus Programme participant database.

    3. Participant account – the participant's phone number specified in the application form is registered in the Bonus Programme database and serves as the participant's identification number in the programme. Bonus points are added to the phone number and a discount is provided.

       

    Rules for using the Bonus Programme 

       


    1. You can join the Bonus Programme in all LAIKS stores by making a purchase of €300.00 or more and filling out the form in accordance with the requirements specified in the form.
    2. LAIKS has the right to unilaterally terminate the Bonus Programme and/or change the terms of use without prior notice. Changes will be published on the laiksjewellery.lv homepage and posted in LAIKS stores.
    3. Amendments to the Bonus Programme rules are binding on all participants from the moment the amendments are published on the laiksjewellery.lv homepage.
    4. Participants are not entitled to delegate another person to join the Bonus Programme, receive prizes, discounts or other benefits provided by the Bonus Programme.
    5. LAIKS is not responsible for any profits not received during the bonus programme, or for any direct or indirect losses that may arise or have arisen for the participant or third parties.
    6. LAIKS reserves the right to unilaterally exclude a participant from the Bonus Programme or refuse to award a prize or provide a discount, or to exclude a participant from the database and close their account if a potential or existing participant has not completed the questionnaire in accordance with its requirements, cannot present a valid identity document, cannot provide the telephone number specified in the questionnaire, or has not complied with other conditions mentioned in these rules.
    7. If no new purchases are registered in the participant's account within 42 months from the date of the last purchase, the customer's cumulative discount is reduced to 0%. In this case, the participant can start the accumulation process again by making purchases both in LAIKS stores and in the online store.
    7.1. If no new purchases are registered in the participant's account within 67 months from the date of the last purchase, the participant will be removed from the loyalty programme. In the event of a new purchase, and if the customer wishes to start a new accumulation process, they must fill out a questionnaire and make a purchase of at least 300 euros.
    8. The bonus programme discount cannot be combined with other discounts/special offers provided by LAIKS.

     

    Personal data protection

       

    1. LAIKS processes personal data in accordance with the laws of Latvia.
    2. LAIKS undertakes to maintain confidentiality and guarantees the security of personal data and that personal data will be used in accordance with the Law on the Protection of Personal Data of the Republic of Latvia, the Law on Information Society Services and these rules.
    3. LAIKS has the right to process participant data to the extent necessary to comply with these rules and to maintain programme participant data. LAIKS reserves the right to process the data and information on registered purchases provided by Bonus Programme participants for the following purposes:
    • to identify Bonus Programme participants;
    • to compile sales statistics;
    • to inform the participant about sales events and offers, if the participant has confirmed their consent in the questionnaire;
    • to inform the participant about changes to the Bonus Programme.
    4. The Bonus Programme participant agrees that LAIKS has the right to transfer the participant database to other operators for database maintenance and technical support without the consent of the programme participant.
    5. Bonus Programme participants agree that LAIKS may use their personal data for administration and direct marketing purposes, and participants may confirm or decline their consent to receive information about Bonus Programme offers.
    6. The participant has the right to refuse to receive information by writing to the email address: laiksjewellery.lv
    7. If the participant refuses to receive information by email or telephone, LAIKS reserves the right to use the participant's email address and/or telephone number to communicate with them about the Bonus Programme or matters related to cooperation.
    8. In the event of a violation of the rules, LAIKS has the right to cancel the status of a regular customer.